Privacy Policy

At ServicePoint, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use TechPortal.

• Information We Collect:
• Your full name
• Your mobile phone number
• Your email address
• Documents and images you upload related to work assignments
• Activity logs within TechPortal related to WorkOrders (e.g., ticket updates, completion status)
• How We Use Your Information:
• To assign and manage WorkOrders
• To communicate project details, updates, and support needs
• To track and verify service delivery and performance
• To maintain records required by ServicePoint and its customers
• To ensure compliance with customer and project requirements
• Information Sharing:
• Your information may be shared with authorized ServicePoint personnel, project managers, and customers on a need-to-know basis to facilitate project execution.
• We do not sell your personal information to third parties.
• Data Security:
• We use industry-standard measures to protect your personal information within TechPortal.
• You are responsible for protecting your device and your TechPortal login credentials.
• Consent:
• By using TechPortal, you consent to the collection, use, and limited sharing of your information as described in this Privacy Policy.
• Updates to this Policy:
• We may update this Privacy Policy periodically. Continued use of TechPortal after any update constitutes your acceptance of the new policy.